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English for Security Guards

At the post, every line must be polite AND firm at once — in English that's technique, not luck. These phrases cover the shift: visitors, IDs, directions and the professional "no". Practice them out loud.

Key phrases

Good evening. Who are you here to see?
Polite, direct, in control — the standard opener.
Can I see some ID, please?
“Please” keeps firmness polite.
Please sign in here.
Sign in on arrival, sign out on leave.
I'll let them know you're here.
Keeps visitors waiting without friction.
I'm sorry, but I can't let you in without authorization.
The professional no: soft opener, hard rule.
Sorry, you can't park there.
Add the fix: "Visitor parking is over there."
The elevators are around the corner, to your right.
Half the shift is directions — corner, hall, floor.
Is everything all right? Can I help you with something?
Presence + helpfulness, zero accusation.

Tip: The polite-no formula: "I'm sorry, but" + rule + alternative. Firm content, soft tone.

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📚 Full guide: English for working abroad

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